You should write the case study in such a way that you start
your answers from line 1. That is, there is no need for large introductions
that we see in essays. You should apply the principles you have learned from
lecture material/tutorials/readings that are specific to the case study. Case
study 2 answers should be written in narrative form (i.e. sentences not bullet
points), and should be between 2400-3000 words long, single spaced. You should
provide a list of references at the end of the case. More marks are gained by
the quality of research applied in practice and the overall quality of the
answer. Please Note: Overall word count does not include Tables and Figures
which you are free to use if required. You should include in your case study:
1. A cover sheet with your Name, ID, Course Name, Lecturer,
Semester and Date of Submission;
2. There is no need to use turn-it-in with your case study;
3. Please quote from relevant texts and readings to support
your answers. Answers in the narrative section of your case answers unsupported
by readings will be regarded as guesswork and generalisations and will not pass
the case assessment;
4. If you feel a need to attach some other interesting
report or facts not required in the main body of your case answer, please add
this as an appendix. Then in your text close to where you discuss this, you
should add in brackets (please seen Appendix 1). Please see the Style Guide
below for how to use references in your case studies. Task/Questions for the
case can be found at the conclusion of the case.
Individual Case Study 2
Use the BTS case information from Case Study 1.
Task required: Based on your analysis of BTS in Case Study
1, you are now required to continue your external change advice to the Board.
Case study 2 requires you to apply change intervention ideas to solve the
company’s range of change issues. Use the same list of issues and assumptions
from Case Study 1. However, if needed, add additional relationship and
behavioural assumptions based on less than perfect information as follows:
1. Based on Readings McFillen et al (Reading 11), Rafferty
et al (Reading 12) and Barratt-Pugh et al (Reading 13) what is the relationship
between change readiness and change agents? Please use examples to support your
answer. Use Hayes (Chapter 13) as a reference point as well (600750 words).
2. Based on your analysis of BTS, now adapt and redraw
Figure 15.7 and 15.8 in Hayes Chapter 15. Explain the reason why you placed an
‘X’ where you did and use facts from the case to support your answers (400-500
words).
3. Use an open systems diagram similar to Figure 3.1.2
(Module 3) at the organisation level to outline the inputs, processes, outputs
of BTS. Populate each box with at least 3 numbered points and a brief
description of the points. Then below the Table, describe in more detail each
point (500-600 words).
4. Using Kotter’s Integrative model of organisational dynamics
(Hayes, Chapter 7), redraw and adapt the Figure to suit your analysis of BTS.
Now using facts from the problem statement plus your own assumptions from Case
Study 1, explain your analysis using the short, medium and long term as
described in Chapter 7 (500-600 words).
5. Using implementation examples from the Norwegian Civil
Aviation Industry (Reading 16), what can the BTS Board learn from these
failures? What parallels exist between BTS and Avinor? (400-550 words).
Please Note: Use a minimum of 15 references (including the
one’s listed above) to support your answer
Assignment 3 – Case study 2 Marking Criteria Sheet
Extensive ---- Minor level of evidence
Possible Mark Criteria 10 9 8 7 6 5 4 3 2 1 Your Mark
1 25 Change readiness & change agents
2 15 Implementation readiness
3 20 Open systems diagram
4 20 Kotter’s integrative model
5 15 Implementation
Communication aspects of your presentation
6 2 Referencing (if applicable)
7 2 Writing clarity
8 1 Tertiary standard: does your analysis reach a high
standard of research?
100 Total for assignment
Style guide references
References References to other publications must be in
Harvard style and carefully checked for completeness, accuracy and consistency.
This is very important in an electronic environment because it enables your
readers to exploit the Reference Linking facility on the database and link back
to the works you have cited through CrossRef.
You should cite publications in the text: (Adams, 2006)
using the first named author's name or (Adams and Brown, 2006) citing both
names of two, or (Adams et al., 2006), when there are three or more authors. At
the end of the paper a reference list in alphabetical order should be supplied:
For books Surname, Initials (year), Title of Book, Publisher,
Place of publication.
e.g. Harrow, R. (2005), No Place to Hide, Simon &
Schuster, New York, NY.
For book chapters Surname, Initials (year), -Chapter title-,
Editor's Surname, Initials, Title of Book, Publisher, Place of publication,
pages.
e.g. Calabrese, F.A. (2005), -The early pathways: theory to
practice – a continuum-, in Stankosky, M. (Ed.), Creating the Discipline of
Knowledge Management, Elsevier, New York, NY, pp. 15-20.
For journals Surname, Initials (year), -Title of article-,
Journal Name, volume, number, pages.
e.g. Capizzi, M.T. and Ferguson, R. (2005), -Loyalty trends
for the twenty-first century-, Journal of Consumer Marketing, Vol. 22 No. 2,
pp. 72-80.
For published conference proceedings Surname, Initials (year
of publication), -Title of paper-, in Surname, Initials (Ed.), Title of
published proceeding which may include place and date(s) held, Publisher, Place
of publication, Page numbers.
e.g. Jakkilinki, R., Georgievski, M. and Sharda, N. (2007),
-Connecting destinations with an ontology-based e-tourism planner-, in
Information and communication technologies in tourism 2007 proceedings of the
international conference in Ljubljana,
Slovenia, 2007, Springer-Verlag, Vienna, pp. 12-32.
For unpublished conference proceedings Surname, Initials
(year), -Title of paper-, paper presented at Name of Conference, date of
conference, place of conference, available at: URL if freely available on the
internet (accessed date).
e.g. Aumueller, D. (2005), -Semantic authoring and retrieval
within a wiki-, paper presented at the European Semantic Web Conference (ESWC),
29 May-1 June, Heraklion, Crete, available at:
http://dbs.uni-leipzig.de/file/aumueller05wiksar.pdf (accessed 20 February
2007).
Guidelines for late Assignments
Due to fairness and equity for all other students who submit
their assignments on time, if a student submits an assignment after the due
date without (prior) approval of the examiner then a penalty of 5% of the total
marks gained by the student for the assignment may apply for each working day
late up to ten working days at which time a mark of zero may be recorded.
If you require an extension for a legitimate reason (e.g.
ill health, personal circumstances not including work commitments, or for some
other critical reason), please seek an extension on or before the due date by
writing to the course examiner/course team member listed earlier.
0 comments:
Post a Comment